FAQs

Our pieces are crafted from S925 sterling silver, 14K/18K gold plating, natural pearls, and carefully selected gemstones. All materials are nickel-free and lead-free, making them safe and hypoallergenic.

With proper care, our gold-plated and sterling silver jewelry will maintain its shine for a long time. To prevent tarnish, avoid prolonged exposure to water, sweat, perfumes, and chemicals.

Gently wipe your jewelry with a soft polishing cloth after wear. Store it in a dry place, preferably in a separate pouch or box to avoid scratches. For deeper cleaning, use mild soap with warm water, then pat dry with a clean cloth.

Yes. Our products are made from hypoallergenic materials such as S925 sterling silver, gold plating, and natural pearls. They are nickel-free and safe for sensitive skin.

Yes, most of our necklaces and bracelets come with a 1–2 inch extension chain, making them adjustable for different fits. Please check product details for exact sizing.

Short contact with water is fine, but we do not recommend wearing jewelry while swimming, showering, or exercising, as it may accelerate tarnish or damage the finish.

Yes, all jewelry comes with elegant gift packaging—perfect for gifting or keeping as a personal treasure.

We offer a 14-day hassle-free return policy for unworn items in their original condition. Final sale items are not eligible for return.

We do not currently offer exchanges. If you would like a different item, please return your order for a refund and place a new order. This helps us process your request faster.

All orders typically arrive within 5-12 business days after dispatch.

We offer a 60-day quality guarantee. If your piece is damaged due to craftsmanship, we will repair or replace it free of charge. For accidental damage, we offer affordable repair services.